RemoteSupportTool
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1:1 screen size option
Sometimes the costumers screen resolution is bigger than that of the staff. In this case the screen is resized to fit the staff resolution at the moment. It would be nice if there would be an on/off 1:1 option in the staff window during a remote session to switch to costumer resolution and to add scroll bars in the staff window to enable navigation.
That's a good point. I'm going to mark this as enhancement for the next update.