RemoteSupportTool
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Automatic reconnection
It would be great to have an optional reconnect feature. I have customers who starts the connections once and leave the window open for me to work for a longer period alone. If the connection is dropped because of some network glitch, the customer has to manually reconnect at the moment. This takes time and causes work interruptions. It would be great to have on option "Automatic reconnect" in the client GUI. The client watches if the connection is down, and it reconnects automatically to the Staff Tool when the checkbox is checked and of course the client GUI is still running.
This is a good point. I guess it should be possible with manageable effort, but I need to think a bit longer about the implementation details.
Maybe such an option would also be good in the Staff Tool, because it also stops listening after a connection drop. Thank you.