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Published 20 hours ago • verified publisher icon OneSignal

[Bug]: Subscription Id is empty, not null

Open yashdeep-itech opened this issue 1 year ago • 1 comments
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What happened?

The subscriptionId is unexpectedly empty despite being non-null. This issue has emerged recently; approximately six months ago, the functionality was functioning correctly. I also tried OneSignal.login(), still getting subscription id as empty string

Steps to reproduce?

1. Initialize the OneSignal Flutter plugin in your Flutter project.

      OneSignal.Debug.setLogLevel(OSLogLevel.verbose);
      OneSignal.Debug.setAlertLevel(OSLogLevel.none);
      OneSignal.consentRequired(false);
      OneSignal.initialize("<APP-ID>");

2. Set up observers to listen for changes in subscription status.

       OneSignal.User.pushSubscription.addObserver((state) {
        print("Opted In ${OneSignal.User.pushSubscription.optedIn}");
        print("Push Subscription Id ${OneSignal.User.pushSubscription.id}");
        print(
            "Push Subscription Token ${OneSignal.User.pushSubscription.token}");
        print("Id" + "${state.current.id}");
        print(state.current.jsonRepresentation());
      });

3. Verify the value of subscriptionId:
       print("ID" + "${OneSignal.User.pushSubscription.id}");

What did you expect to happen?

I expected to get subscription id from this line of code OneSignal.User.pushSubscription.id

OneSignal Flutter SDK version

5.2.2

Which platform(s) are affected?

  • [X] iOS
  • [X] Android

Relevant log output

D/OneSignal(19294): [main] OperationRepo.enqueue(operation: {"name":"create-subscription","appId":"<APP-ID>","onesignalId":"local-f216de86-6365-4015-9bc1-21b492fdf273","subscriptionId":"local-c0643443-528b-4fd7-b317-2f698132d5b9","type":"PUSH","enabled":false,"address":"","status":"NO_PERMISSION"}, flush: false)
D/OneSignal(19294): [main] OperationRepo.enqueue(operation: {"name":"login-user","appId":"<APP-ID>","onesignalId":"local-f216de86-6365-4015-9bc1-21b492fdf273"}, flush: false)
D/OneSignal(19294): [Thread-10] ConfigModelListener: fetching parameters for appId: "<APP-ID>"
D/OneSignal(19294): [main] BackgroundManager cancel background sync
D/OneSignal(19294): [Thread-10] ParamsBackendService.fetchParams(appId: "<APP-ID>", subscriptionId: null)
D/OneSignal(19294): [OpRepo] OperationRepo: internalEnqueue - operation.id: 113ca6fd-fa95-4e9b-b7cd-58334da576cf already exists in the queue.
D/OneSignal(19294): [OpRepo] OperationRepo: internalEnqueue - operation.id: 622a1abf-de45-4004-921d-587d1244c337 already exists in the queue.
D/OneSignal(19294): [DefaultDispatcher-worker-3] HttpClient: Request Sent = GET https://api.onesignal.com/apps/"<APP-ID>"/android_params.js - Body: null - Headers: Accept=[application/vnd.onesignal.v1+json], OneSignal-Install-Id=[cffbd20c-782d-47bf-a5c7-1975d529d7e8], OneSignal-Subscription-Id=[local-c0643443-528b-4fd7-b317-2f698132d5b9], SDK-Version=[onesignal/android/050117], SDK-Wrapper=[onesignal/flutter/050202]
D/OneSignal(19294): [main] SessionService.onFocus() - fired from start: true
D/OneSignal(19294): [main] SessionService: New session started at 1720769172215
D/OneSignal(19294): [main] InfluenceManager.restartSessionIfNeeded(entryAction: APP_OPEN):
D/OneSignal(19294):  channelTrackers: [ChannelTracker{tag=notification_id, influenceType=UNATTRIBUTED, indirectIds=null, directId=null}, ChannelTracker{tag=iam_id, influenceType=UNATTRIBUTED, indirectIds=null, directId=null}]
D/OneSignal(19294): [main] ChannelTracker.getLastReceivedIds: lastChannelObjectReceived: []
D/OneSignal(19294): [main] InfluenceManager.restartSessionIfNeeded: lastIds: []
D/OneSignal(19294): [main] ChannelTracker.getLastReceivedIds: lastChannelObjectReceived: []
D/OneSignal(19294): [main] InfluenceManager.restartSessionIfNeeded: lastIds: []
W/SQLiteLog(19294): (28) double-quoted string literal: "notification"
D/OneSignal(19294): [main] OutcomeEventsController.sessionStarted: Cleaning outcomes for new session
D/OneSignal(19294): [main] OperationRepo.enqueue(operation: {"name":"track-session-start","appId":"<APP-ID>","onesignalId":"local-f216de86-6365-4015-9bc1-21b492fdf273"}, flush: false)
D/OneSignal(19294): [main] NotificationsManager.addPermissionObserver(observer: com.onesignal.notifications.internal.listeners.DeviceRegistrationListener@b5ea8eb)
D/OneSignal(19294): [DefaultDispatcher-worker-1] Attempted to clean 6 month old IAM data, but none exists!
D/OneSignal(19294): [main] InAppMessagesManager.addLifecycleListener(listener: com.onesignal.flutter.OneSignalInAppMessages@f87b648)
D/OneSignal(19294): [main] InAppMessagesManager.addClickListener(listener: com.onesignal.flutter.OneSignalInAppMessages@f87b648)
I/ViewRootImpl@3d510dd[MainActivity](19294): MSG_WINDOW_FOCUS_CHANGED 1 1
D/InputMethodManager(19294): startInputInner - Id : 0
I/InputMethodManager(19294): startInputInner - mService.startInputOrWindowGainedFocus
D/InputMethodManager(19294): startInputInner - Id : 0
D/OneSignal(19294): [DefaultDispatcher-worker-1] initWithContext(context: android.app.Application@f4f1514, appId: null)
D/OneSignal(19294): [DefaultDispatcher-worker-1] initWithContext: SDK already initialized
D/OneSignal(19294): [DefaultDispatcher-worker-1] Retrieving service interface com.onesignal.notifications.internal.restoration.INotificationRestoreProcessor
D/OneSignal(19294): [DefaultDispatcher-worker-1] Already instantiated: com.onesignal.notifications.internal.restoration.impl.NotificationRestoreProcessor@abbf8a8
I/OneSignal(19294): [DefaultDispatcher-worker-1] Restoring notifications
I/WM-WorkerWrapper(19294): Worker result SUCCESS for Work [ id=ca687f57-880f-4573-927f-4dd477a70537, tags={ com.onesignal.notifications.internal.restoration.impl.NotificationRestoreWorkManager$NotificationRestoreWorker } ]
D/OneSignal(19294): [DefaultDispatcher-worker-3] HttpClient: Got Response = GET https://api.onesignal.com/apps/"<APP-ID>"/android_params.js - STATUS: 200 - Body: {"awl_list":{},"android_sender_id":"791849448469","chnl_lst":[],"require_email_auth":true,"require_user_id_auth":true,"outcomes":{"direct":{"enabled":false},"indirect":{"notification_attribution":{"minutes_since_displayed":60,"limit":10},"enabled":false},"unattributed":{"enabled":false}},"receive_receipts_enable":false}
D/OneSignal(19294): [DefaultDispatcher-worker-3] HttpClient: Got Response = Response has etag of W/"85abb4bd21d19fa4b3aa00ffa2bf2030" so caching the response.
I/FirebaseApp(19294): Device unlocked: initializing all Firebase APIs for app ONESIGNAL_SDK_FCM_APP_NAME
W/ynnette.kitche(19294): Long monitor contention with owner Firebase-Messaging-Init (19548) at com.google.android.gms.tasks.Task com.google.firebase.messaging.RequestDeduplicator.getOrStartGetTokenRequest(java.lang.String, com.google.firebase.messaging.RequestDeduplicator$GetTokenRequest)(RequestDeduplicator.java:77) waiters=0 in com.google.android.gms.tasks.Task com.google.firebase.messaging.RequestDeduplicator.getOrStartGetTokenRequest(java.lang.String, com.google.firebase.messaging.RequestDeduplicator$GetTokenRequest) for 953ms
I/OneSignal(19294): [Thread-15] Device registered, push token = eU0oHKTORta6J-iJDIfxPV:APA91bHSIOEKA3XIQ7suGr6eVh-eNSz2cbCWzu78NHzb3LHwDFZknRGwTK_3zE5fPXN_B_JiuV957S1qBrNp7S8Iqr3Zz4bzhvjv5qVxWcMyRq30NiViONte-Mz_mz6bADY_Nf4_BxNR
D/OneSignal(19294): [Thread-15] OperationRepo.enqueue(operation: {"name":"update-subscription","appId":"<APP-ID>","onesignalId":"local-f216de86-6365-4015-9bc1-21b492fdf273","subscriptionId":"local-c0643443-528b-4fd7-b317-2f698132d5b9","type":"PUSH","enabled":false,"address":"eU0oHKTORta6J-iJDIfxPV:APA91bHSIOEKA3XIQ7suGr6eVh-eNSz2cbCWzu78NHzb3LHwDFZknRGwTK_3zE5fPXN_B_JiuV957S1qBrNp7S8Iqr3Zz4bzhvjv5qVxWcMyRq30NiViONte-Mz_mz6bADY_Nf4_BxNR","status":"NO_PERMISSION"}, flush: false)
D/OneSignal(19294): [Thread-15] OperationRepo.enqueue(operation: {"name":"update-subscription","appId":"<APP-ID>","onesignalId":"local-f216de86-6365-4015-9bc1-21b492fdf273","subscriptionId":"local-c0643443-528b-4fd7-b317-2f698132d5b9","type":"PUSH","enabled":true,"address":"eU0oHKTORta6J-iJDIfxPV:APA91bHSIOEKA3XIQ7suGr6eVh-eNSz2cbCWzu78NHzb3LHwDFZknRGwTK_3zE5fPXN_B_JiuV957S1qBrNp7S8Iqr3Zz4bzhvjv5qVxWcMyRq30NiViONte-Mz_mz6bADY_Nf4_BxNR","status":"SUBSCRIBED"}, flush: false)
I/ynnette.kitche(19294): Thread[6,tid=19317,WaitingInMainSignalCatcherLoop,Thread*=0x7948e94000,peer=0x14140000,"Signal Catcher"]: reacting to signal 10
I/ynnette.kitche(19294): 
I/ynnette.kitche(19294): SIGUSR1 forcing GC (no HPROF) and profile save
I/ynnette.kitche(19294): Explicit concurrent copying GC freed 3303(357KB) AllocSpace objects, 6(312KB) LOS objects, 62% free, 3744KB/9888KB, paused 241us,144us total 55.327ms
D/[secipm](19294): mSecIpmManager setProfileLength com.lynnette.kitchen profile:8258
D/OneSignal(19294): [OpRepo] processQueueForever:ops:
D/OneSignal(19294): [bucket:0, retries:0, operation:{"name":"login-user","appId":"<APP-ID>","onesignalId":"local-f216de86-6365-4015-9bc1-21b492fdf273","id":"113ca6fd-fa95-4e9b-b7cd-58334da576cf"}
D/OneSignal(19294): , bucket:0, retries:0, operation:{"name":"create-subscription","appId":"<APP-ID>","onesignalId":"local-f216de86-6365-4015-9bc1-21b492fdf273","subscriptionId":"local-c0643443-528b-4fd7-b317-2f698132d5b9","type":"PUSH","enabled":false,"address":"","status":"NO_PERMISSION","id":"622a1abf-de45-4004-921d-587d1244c337"}
D/OneSignal(19294): , bucket:0, retries:0, operation:{"name":"update-subscription","appId":"<APP-ID>","onesignalId":"local-f216de86-6365-4015-9bc1-21b492fdf273","subscriptionId":"local-c0643443-528b-4fd7-b317-2f698132d5b9","type":"PUSH","enabled":false,"address":"eU0oHKTORta6J-iJDIfxPV:APA91bHSIOEKA3XIQ7suGr6eVh-eNSz2cbCWzu78NHzb3LHwDFZknRGwTK_3zE5fPXN_B_JiuV957S1qBrNp7S8Iqr3Zz4bzhvjv5qVxWcMyRq30NiViONte-Mz_mz6bADY_Nf4_BxNR","status":"NO_PERMISSION","id":"bf81de60-2d4e-4776-aabe-59984939317c"}
D/OneSignal(19294): , bucket:0, retries:0, operation:{"name":"update-subscription","appId":"<APP-ID>","onesignalId":"local-f216de86-6365-4015-9bc1-21b492fdf273","subscriptionId":"local-c0643443-528b-4fd7-b317-2f698132d5b9","type":"PUSH","enabled":true,"address":"eU0oHKTORta6J-iJDIfxPV:APA91bHSIOEKA3XIQ7suGr6eVh-eNSz2cbCWzu78NHzb3LHwDFZknRGwTK_3zE5fPXN_B_JiuV957S1qBrNp7S8Iqr3Zz4bzhvjv5qVxWcMyRq30NiViONte-Mz_mz6bADY_Nf4_BxNR","status":"SUBSCRIBED","id":"332d9583-df7c-4bc0-9f4f-4baf13f3d0da"}
D/OneSignal(19294): ]
D/OneSignal(19294): [OpRepo] LoginUserOperationExecutor(operation: [{"name":"login-user","appId":"<APP-ID>","onesignalId":"local-f216de86-6365-4015-9bc1-21b492fdf273","id":"113ca6fd-fa95-4e9b-b7cd-58334da576cf"}, {"name":"create-subscription","appId":"<APP-ID>","onesignalId":"local-f216de86-6365-4015-9bc1-21b492fdf273","subscriptionId":"local-c0643443-528b-4fd7-b317-2f698132d5b9","type":"PUSH","enabled":false,"address":"","status":"NO_PERMISSION","id":"622a1abf-de45-4004-921d-587d1244c337"}, {"name":"update-subscription","appId":"<APP-ID>","onesignalId":"local-f216de86-6365-4015-9bc1-21b492fdf273","subscriptionId":"local-c0643443-528b-4fd7-b317-2f698132d5b9","type":"PUSH","enabled":false,"address":"eU0oHKTORta6J-iJDIfxPV:APA91bHSIOEKA3XIQ7suGr6eVh-eNSz2cbCWzu78NHzb3LHwDFZknRGwTK_3zE5fPXN_B_JiuV957S1qBrNp7S8Iqr3Zz4bzhvjv5qVxWcMyRq30NiViONte-Mz_mz6bADY_Nf4_BxNR","status":"NO_PERMISSION","id":"bf81de60-2d4e-4776-aabe-59984939317c"}, {"name":"update-subscription","appId":"<APP-ID>","onesignalId":"local-f216de86-6365-4015-9bc1-21b492fdf273","subscriptionId":"local-c0643443-528b-4fd7-b317-2f698132d5b9","type":"PUSH","enabled":true,"address":"eU0oHKTORta6J-iJDIfxPV:APA91bHSIOEKA3XIQ7suGr6eVh-eNSz2cbCWzu78NHzb3LHwDFZknRGwTK_3zE5fPXN_B_JiuV957S1qBrNp7S8Iqr3Zz4bzhvjv5qVxWcMyRq30NiViONte-Mz_mz6bADY_Nf4_BxNR","status":"SUBSCRIBED","id":"332d9583-df7c-4bc0-9f4f-4baf13f3d0da"}])
D/OneSignal(19294): [DefaultDispatcher-worker-1] HttpClient: Request Sent = POST https://api.onesignal.com/apps/"<APP-ID>"/users - Body: {"subscriptions":[{"type":"AndroidPush","token":"eU0oHKTORta6J-iJDIfxPV:APA91bHSIOEKA3XIQ7suGr6eVh-eNSz2cbCWzu78NHzb3LHwDFZknRGwTK_3zE5fPXN_B_JiuV957S1qBrNp7S8Iqr3Zz4bzhvjv5qVxWcMyRq30NiViONte-Mz_mz6bADY_Nf4_BxNR","enabled":true,"notification_types":1,"sdk":"050117","device_model":"SM-M317F","device_os":"12","rooted":false,"net_type":0,"carrier":"airtel","app_version":"1"}],"properties":{"timezone_id":"Asia\/Kolkata","language":"en"},"refresh_device_metadata":true} - Headers: Accept=[application/vnd.onesignal.v1+json], Content-Type=[application/json; charset=UTF-8], OneSignal-Install-Id=[cffbd20c-782d-47bf-a5c7-1975d529d7e8], OneSignal-Subscription-Id=[local-c0643443-528b-4fd7-b317-2f698132d5b9], SDK-Version=[onesignal/android/050117], SDK-Wrapper=[onesignal/flutter/050202]
D/OneSignal(19294): [DefaultDispatcher-worker-1] HttpClient: Got Response = POST https://api.onesignal.com/apps/"<APP-ID>"/users - FAILED STATUS: 401
W/OneSignal(19294): [DefaultDispatcher-worker-1] HttpClient: Got Response = POST - STATUS: 401 - Body: {"errors":[{"code":"auth-1","title":"This operation requires 'Authorization' in the HTTP header"}]}
D/OneSignal(19294): [OpRepo] OperationRepo: execute response = FAIL_UNAUTHORIZED
E/OneSignal(19294): Operation execution failed without retry: [{"name":"login-user","appId":"<APP-ID>","onesignalId":"local-f216de86-6365-4015-9bc1-21b492fdf273","id":"113ca6fd-fa95-4e9b-b7cd-58334da576cf"}, {"name":"create-subscription","appId":"<APP-ID>","onesignalId":"local-f216de86-6365-4015-9bc1-21b492fdf273","subscriptionId":"local-c0643443-528b-4fd7-b317-2f698132d5b9","type":"PUSH","enabled":false,"address":"","status":"NO_PERMISSION","id":"622a1abf-de45-4004-921d-587d1244c337"}, {"name":"update-subscription","appId":"<APP-ID>","onesignalId":"local-f216de86-6365-4015-9bc1-21b492fdf273","subscriptionId":"local-c0643443-528b-4fd7-b317-2f698132d5b9","type":"PUSH","enabled":false,"address":"eU0oHKTORta6J-iJDIfxPV:APA91bHSIOEKA3XIQ7suGr6eVh-eNSz2cbCWzu78NHzb3LHwDFZknRGwTK_3zE5fPXN_B_JiuV957S1qBrNp7S8Iqr3Zz4bzhvjv5qVxWcMyRq30NiViONte-Mz_mz6bADY_Nf4_BxNR","status":"NO_PERMISSION","id":"bf81de60-2d4e-4776-aabe-59984939317c"}, {"name":"update-subscription","appId":"<APP-ID>","onesignalId":"local-f216de86-6365-4015-9bc1-21b492fdf273","subscriptionId":"local-c0643443-528b-4fd7-b317-2f698132d5b9","type":"PUSH","enabled":true,"address":"eU0oHKTORta6J-iJDIfxPV:APA91bHSIOEKA3XIQ7suGr6eVh-eNSz2cbCWzu78NHzb3LHwDFZknRGwTK_3zE5fPXN_B_JiuV957S1qBrNp7S8Iqr3Zz4bzhvjv5qVxWcMyRq30NiViONte-Mz_mz6bADY_Nf4_BxNR","status":"SUBSCRIBED","id":"332d9583-df7c-4bc0-9f4f-4baf13f3d0da"}]
D/OneSignal(19294): [OpRepo] retryAfterSeconds: null
D/OneSignal(19294): [OpRepo] processQueueForever:ops:
D/OneSignal(19294): null
D/SurfaceView@9d1c2ee(19294): updateSurface: surface is not valid
D/SurfaceView@9d1c2ee(19294): updateSurface: surface is not valid
D/OneSignal(19294): [main] ApplicationService.onActivityStopped(1,APP_OPEN): com.lynnette.kitchen.MainActivity@8c1f959
D/OneSignal(19294): [main] ApplicationService: current activity=null
D/OneSignal(19294): [main] ApplicationService.handleLostFocus: application is now out of focus
D/OneSignal(19294): [main] LocationController scheduleUpdate not possible, location shared not enabled
D/OneSignal(19294): [main] OSBackgroundSync scheduleSyncServiceAsJob:atTime: 30000
I/OneSignal(19294): [main] OSBackgroundSync scheduleSyncServiceAsJob:result: 1
D/OneSignal(19294): [main] SessionService.onUnfocused adding time 94603 for total: 94603
D/OneSignal(19294): [main] ApplicationService.onActivityStarted(0,APP_CLOSE): com.lynnette.kitchen.MainActivity@8c1f959
D/OneSignal(19294): [main] ApplicationService: current activity=com.lynnette.kitchen.MainActivity@8c1f959
D/OneSignal(19294): [main] ApplicationService.handleFocus: application is now in focus, nextResumeIsFirstActivity=false
D/OneSignal(19294): [main] BackgroundManager cancel background sync
D/OneSignal(19294): [main] SessionService.onFocus() - fired from start: false
D/OneSignal(19294): [main] InfluenceManager.attemptSessionUpgrade(entryAction: APP_OPEN, directId: null)
D/OneSignal(19294): [main] InfluenceManager.attemptSessionUpgrade: try UNATTRIBUTED to INDIRECT upgrade
D/OneSignal(19294): [main] ChannelTracker.getLastReceivedIds: lastChannelObjectReceived: []
D/OneSignal(19294): [main] ChannelTracker.getLastReceivedIds: lastChannelObjectReceived: []
D/OneSignal(19294): [main] InfluenceManager.attemptSessionUpgrade: Trackers after update attempt: [ChannelTracker{tag=notification_id, influenceType=UNATTRIBUTED, indirectIds=null, directId=null}, ChannelTracker{tag=iam_id, influenceType=UNATTRIBUTED, indirectIds=null, directId=null}]
I/ViewRootImpl@3d510dd[MainActivity](19294): stopped(false) old=false
D/OneSignal(19294): [main] ApplicationService.onActivityResumed(1,APP_OPEN): com.lynnette.kitchen.MainActivity@8c1f959
D/OneSignal(19294): [main] NotificationsManager.addForegroundLifecycleListener(listener: com.onesignal.flutter.OneSignalNotifications@b92fd6a)
D/OneSignal(19294): [main] NotificationsManager.addPermissionObserver(observer: com.onesignal.flutter.OneSignalNotifications@b92fd6a)
I/flutter (19294): {
I/flutter (19294):   "id": "",
I/flutter (19294):   "token": "eU0oHKTORta6J-iJDIfxPV:APA91bHSIOEKA3XIQ7suGr6eVh-eNSz2cbCWzu78NHzb3LHwDFZknRGwTK_3zE5fPXN_B_JiuV957S1qBrNp7S8Iqr3Zz4bzhvjv5qVxWcMyRq30NiViONte-Mz_mz6bADY_Nf4_BxNR",
I/flutter (19294):   "optedIn": true
I/flutter (19294): }

Code of Conduct

  • [X] I agree to follow this project's Code of Conduct

yashdeep-itech avatar Jul 12 '24 07:07 yashdeep-itech

Same issue. In my case it doesn't always happen. But sometimes it happens after changing appId in appication. We have one appId for production environment and another one for development. Changing environments causes changing appid in already installed application. After this empty subscription id starts returning. Clearing storage / Deleting application helps but I wish it weren't needed

P.S. One signal flutter sdk version is 5.2.0

DmitryGaimaldinov avatar Jul 17 '24 12:07 DmitryGaimaldinov

I'm facing the same issue while after Asking for notification permission. Have you found any resolution?

bhavik-m-7span avatar Apr 17 '25 08:04 bhavik-m-7span

Hi @yashdeep-itech apologies for the delay, and your issue is likely now stale. But I see the request to create a user is failing due to unauthorization, so this is the root cause of your issue. When this user creation call fails, the SDK is in a bad state with no subscription ID.

HttpClient: Got Response = POST - STATUS: 401 - Body: {"errors":[{"code":"auth-1","title":"This operation requires 'Authorization' in the HTTP header"}]}

nan-li avatar May 30 '25 20:05 nan-li

@DmitryGaimaldinov, changing app ID is not supported so this can be the source of your issue.

@bhavik-m-7span if you are seeing an issue when asking for permission, please open a new GitHub issue with details. Your root cause may be different than others.

nan-li avatar May 30 '25 20:05 nan-li