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issues with OSMcha Slow response

Open FransS1945 opened this issue 3 years ago • 12 comments

I'm submitting a bug report_

Slow response of OSMcha. Long time waiting. Sometimes ending in an error 504. Gateway time=out

Tab for ranking don't show up. when it shows The tab ranking don't show or much later. some tags cannot be ticked. I often review changesets of mappers.

What is the motivation / use case for this feature?

What is the current behaviour, (attach relevant screenshots) ?

OSMcha error OSMcha error2

What is the expected behaviour ?

When does this occur ?

Please tell us about your environment:

FransS1945 avatar Aug 26 '22 09:08 FransS1945

Windows PC. Firefox Internet browser. Fast Glass fiber Internet

FransS1945 avatar Aug 26 '22 09:08 FransS1945

OSMcha error3

FransS1945 avatar Aug 26 '22 10:08 FransS1945

Performance issues constantly. When I just tried to load "https://osmcha.org/api-docs/" I got "504 Gateway Time-out" When I load "https://osmcha.org/" I get a page with almost no content. Screen Shot 2022-09-06 at 10 05 29 AM

It seems to be an issue that is intermittent, but makes it very difficult to use the website or API.

atiannicelli avatar Sep 06 '22 14:09 atiannicelli

I also have this problem. I'm getting a 504 Gateway Time-out error when loading the osmcha.org page.


$ ping osmcha.org
PING osmcha.org (52.54.6.159): 56 data bytes
Request timeout for icmp_seq 0
Request timeout for icmp_seq 1
Request timeout for icmp_seq 2
Request timeout for icmp_seq 3
Request timeout for icmp_seq 4
^C
--- osmcha.org ping statistics ---
6 packets transmitted, 0 packets received, 100.0% packet loss

BelKed avatar Sep 08 '22 13:09 BelKed

The situation is even worse.
I cannot even log in direct on OSMCha
result : Authorization request failed The authorization token is not valid.

FransS1945 avatar Sep 09 '22 12:09 FransS1945

The situation is still that bad. When can I expect improvement

I am fairly deprived by not being able to view results and not being able to respond.

FransS1945 avatar Sep 14 '22 13:09 FransS1945

My HOT validation workflow also depends heavily on OSMCha: detecting bad data asap, and informing the creators of it, getting a more in-depth view of what happened in a task in the Tasking Manager, this is only possible with OSMCha.

Unfortunately this is now hampered by the continuing performance issues.

martien-176 avatar Sep 14 '22 15:09 martien-176

Today I tried several times to get access to OSMcha . No access.
The images shows the error messages. This situation is very annoying due to the fact that we cannot review bad mapped work.

2022-09-15 12_08_47-Greenshot 2022-09-15 16_30_00-Greenshot 2022-09-15 16_37_15-Greenshot

FransS1945 avatar Sep 16 '22 15:09 FransS1945

In addition, even the very useful RSS functions are not working!

canfe avatar Sep 20 '22 06:09 canfe

Today I even can not visit OSMCHA website: "503 Service Temporarily Unavailable"

literannn avatar Sep 20 '22 18:09 literannn

Here also "503 Service Temporarily Unavailable"

martien-176 avatar Sep 20 '22 18:09 martien-176

Osmcha is up and running again. Thanks @willemarcel

martien-176 avatar Sep 21 '22 08:09 martien-176