Screen is stuck at a screen stating "Starting the editor" for submitters

[justinkadi]

Describe the bug Some submitters have said they can't access the datasets in their drafts anymore because they get stuck at a loading screen stating "Starting the editor".

To Reproduce There have been 2 tickets recently (Yokeley Ticket, Magen Ticket)

I've asked for help to access the console, but Magen was unable to, and I'm still waiting on Yokeley to respond.

Screenshots

Desktop (please complete the following information):

Yokeley has stated

I have tried editing my submission using Google Chrome, Safari, and Firefox, both not in a private window and in a private window. I have done this on both Windows 10 and Mac OS across two different internet sources. Nothing has worked.