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Published 20 hours ago • verified publisher icon MscrmTools

Xrmtoolbox keep crashing

Open naveedmcp opened this issue 5 years ago • 33 comments

After I get the latest update (as shown in pic), the xrmtoolbox keeps closing every 2-3 minutes.

image

naveedmcp avatar Feb 28 '20 15:02 naveedmcp

Any specific tools you are running when it crashes?

rappen avatar Mar 01 '20 15:03 rappen

I can confirm this issue. It seems to crash while / after connecting. Version 1.2020.2.37 In general it seems to be very random and intermittent.

I am running Windows in a Virtual Machine and the issue started showing up 3 or 4 months ago.

airiclenz avatar Apr 07 '20 13:04 airiclenz

If random and/or intermittent, it seems really complicated to find the issue... Is it possible to run XrmToolBox from Visual Studio and find out what part of code fails?

MscrmTools avatar May 05 '20 13:05 MscrmTools

Hi Just downloaded the latest version 39. its still crashing. the one not crashing is version 35. but it quiet old and most of the tools are failing to load.

naveedmcp avatar May 27 '20 19:05 naveedmcp

One of the error.

See the end of this message for details on invoking just-in-time (JIT) debugging instead of this dialog box.

************** Exception Text ************** System.Net.Sockets.SocketException (0x80004005): A connection attempt failed because the connected party did not properly respond after a period of time, or established connection failed because connected host has failed to respond 52.240.159.111:443 at System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot, SocketAddress socketAddress) at System.Net.ServicePoint.ConnectSocketInternal(Boolean connectFailure, Socket s4, Socket s6, Socket& socket, IPAddress& address, ConnectSocketState state, IAsyncResult asyncResult, Exception& exception)

************** Loaded Assemblies ************** mscorlib Assembly Version: 4.0.0.0 Win32 Version: 4.7.3620.0 built by: NET472REL1LAST_B CodeBase: file:///C:/Windows/Microsoft.NET/Framework64/v4.0.30319/mscorlib.dll

XrmToolBox Assembly Version: 1.2020.5.39 Win32 Version: 1.2020.5.39 CodeBase: file:///C:/Project%20Work/D365/XrmToolbox/XrmToolBox.exe

System.Core Assembly Version: 4.0.0.0 Win32 Version: 4.7.3620.0 built by: NET472REL1LAST_B CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Core/v4.0_4.0.0.0__b77a5c561934e089/System.Core.dll

System Assembly Version: 4.0.0.0 Win32 Version: 4.7.3451.0 built by: NET472REL1LAST_C CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System/v4.0_4.0.0.0__b77a5c561934e089/System.dll

XrmToolBox.Extensibility Assembly Version: 1.2020.5.39 Win32 Version: 1.2020.5.39 CodeBase: file:///C:/Project%20Work/D365/XrmToolbox/XrmToolBox.Extensibility.DLL

System.Windows.Forms Assembly Version: 4.0.0.0 Win32 Version: 4.7.3580.0 built by: NET472REL1LAST_C CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Windows.Forms/v4.0_4.0.0.0__b77a5c561934e089/System.Windows.Forms.dll

System.Drawing Assembly Version: 4.0.0.0 Win32 Version: 4.7.3056.0 built by: NET472REL1 CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Drawing/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Drawing.dll

Microsoft.IdentityModel Assembly Version: 3.5.0.0 Win32 Version: 10.0.17134.885 CodeBase: file:///C:/WINDOWS/assembly/GAC_MSIL/Microsoft.IdentityModel/3.5.0.0__31bf3856ad364e35/Microsoft.IdentityModel.dll

System.IO.Compression.FileSystem Assembly Version: 4.0.0.0 Win32 Version: 4.7.3056.0 CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.IO.Compression.FileSystem/v4.0_4.0.0.0__b77a5c561934e089/System.IO.Compression.FileSystem.dll

System.IO.Compression Assembly Version: 4.0.0.0 Win32 Version: 4.7.3056.0 built by: NET472REL1 CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.IO.Compression/v4.0_4.0.0.0__b77a5c561934e089/System.IO.Compression.dll

XrmToolBox.PluginsStore Assembly Version: 1.2020.5.39 Win32 Version: 1.2020.5.39 CodeBase: file:///C:/Project%20Work/D365/XrmToolbox/XrmToolBox.PluginsStore.DLL

NuGet.Core Assembly Version: 2.14.0.832 Win32 Version: 2.14.0.832 CodeBase: file:///C:/Project%20Work/D365/XrmToolbox/NuGet.Core.DLL

Newtonsoft.Json Assembly Version: 12.0.0.0 Win32 Version: 12.0.3.23909 CodeBase: file:///C:/Project%20Work/D365/XrmToolbox/Newtonsoft.Json.DLL

McTools.Xrm.Connection Assembly Version: 1.2020.5.33 Win32 Version: 1.2020.5.33 CodeBase: file:///C:/Project%20Work/D365/XrmToolbox/McTools.Xrm.Connection.DLL

McTools.Xrm.Connection.WinForms Assembly Version: 1.2020.5.33 Win32 Version: 1.2020.5.33 CodeBase: file:///C:/Project%20Work/D365/XrmToolbox/McTools.Xrm.Connection.WinForms.DLL

Microsoft.Xrm.Sdk Assembly Version: 9.0.0.0 Win32 Version: 9.0.45.329 CodeBase: file:///C:/Project%20Work/D365/XrmToolbox/Microsoft.Xrm.Sdk.DLL

Microsoft.Xrm.Sdk.Workflow Assembly Version: 9.0.0.0 Win32 Version: 9.0.45.329 CodeBase: file:///C:/Project%20Work/D365/XrmToolbox/Microsoft.Xrm.Sdk.Workflow.DLL

Microsoft.Crm.Sdk.Proxy Assembly Version: 9.0.0.0 Win32 Version: 9.0.45.329 CodeBase: file:///C:/Project%20Work/D365/XrmToolbox/Microsoft.Crm.Sdk.Proxy.DLL

Microsoft.Xrm.Tooling.Connector Assembly Version: 4.0.0.0 Win32 Version: 4.0.0.51 CodeBase: file:///C:/Project%20Work/D365/XrmToolbox/Microsoft.Xrm.Tooling.Connector.DLL

Microsoft.Xrm.Tooling.Ui.Styles Assembly Version: 4.0.0.0 Win32 Version: 4.0.0.51 CodeBase: file:///C:/Project%20Work/D365/XrmToolbox/Microsoft.Xrm.Tooling.Ui.Styles.DLL

Microsoft.Xrm.Tooling.CrmConnectControl Assembly Version: 4.0.0.0 Win32 Version: 4.0.0.51 CodeBase: file:///C:/Project%20Work/D365/XrmToolbox/Microsoft.Xrm.Tooling.CrmConnectControl.DLL

Microsoft.IdentityModel.Clients.ActiveDirectory Assembly Version: 5.2.7.0 Win32 Version: 5.2.7.0 CodeBase: file:///C:/Project%20Work/D365/XrmToolbox/Microsoft.IdentityModel.Clients.ActiveDirectory.DLL

WeifenLuo.WinFormsUI.Docking Assembly Version: 3.0.6.0 Win32 Version: 3.0.6.0 CodeBase: file:///C:/Project%20Work/D365/XrmToolbox/WeifenLuo.WinFormsUI.Docking.DLL

WeifenLuo.WinFormsUI.Docking.ThemeVS2015 Assembly Version: 3.0.6.0 Win32 Version: 3.0.6.0 CodeBase: file:///C:/Project%20Work/D365/XrmToolbox/WeifenLuo.WinFormsUI.Docking.ThemeVS2015.DLL

ScintillaNET Assembly Version: 3.6.3.0 Win32 Version: 3.6.3.0 CodeBase: file:///C:/Project%20Work/D365/XrmToolbox/ScintillaNET.DLL

System.Configuration Assembly Version: 4.0.0.0 Win32 Version: 4.7.3056.0 built by: NET472REL1 CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Configuration/v4.0_4.0.0.0__b03f5f7f11d50a3a/System.Configuration.dll

System.Xml Assembly Version: 4.0.0.0 Win32 Version: 4.7.3056.0 built by: NET472REL1 CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll

System.Net.Http Assembly Version: 4.1.1.3 Win32 Version: 4.6.26907.01 CodeBase: file:///C:/Project%20Work/D365/XrmToolbox/System.Net.Http.DLL

System.Runtime.Serialization Assembly Version: 4.0.0.0 Win32 Version: 4.7.3620.0 built by: NET472REL1LAST_B CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Runtime.Serialization/v4.0_4.0.0.0__b77a5c561934e089/System.Runtime.Serialization.dll

SMDiagnostics Assembly Version: 4.0.0.0 Win32 Version: 4.7.3620.0 built by: NET472REL1LAST_B CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/SMDiagnostics/v4.0_4.0.0.0__b77a5c561934e089/SMDiagnostics.dll

System.ServiceModel.Internals Assembly Version: 4.0.0.0 Win32 Version: 4.7.3620.0 built by: NET472REL1LAST_B CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.ServiceModel.Internals/v4.0_4.0.0.0__31bf3856ad364e35/System.ServiceModel.Internals.dll

Microsoft.GeneratedCode Assembly Version: 1.0.0.0 Win32 Version: 4.7.3056.0 built by: NET472REL1 CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll

McTools.StopAdvertisement Assembly Version: 1.0.0.0 Win32 Version: 1.0.0.0 CodeBase: file:///C:/Project%20Work/D365/XrmToolbox/McTools.StopAdvertisement.DLL

System.Xml.Linq Assembly Version: 4.0.0.0 Win32 Version: 4.7.3056.0 built by: NET472REL1 CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xml.Linq/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.Linq.dll

Microsoft.GeneratedCode Assembly Version: 1.0.0.0 Win32 Version: 4.7.3056.0 built by: NET472REL1 CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll

Microsoft.GeneratedCode Assembly Version: 1.0.0.0 Win32 Version: 4.7.3056.0 built by: NET472REL1 CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll

Microsoft.GeneratedCode Assembly Version: 1.0.0.0 Win32 Version: 4.7.3056.0 built by: NET472REL1 CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.Xml/v4.0_4.0.0.0__b77a5c561934e089/System.Xml.dll

System.ComponentModel.Composition Assembly Version: 4.0.0.0 Win32 Version: 4.7.3056.0 CodeBase: file:///C:/WINDOWS/Microsoft.Net/assembly/GAC_MSIL/System.ComponentModel.Composition/v4.0_4.0.0.0__b77a5c561934e089/System.ComponentModel.Composition.dll

naveedmcp avatar May 27 '20 19:05 naveedmcp

Updates to this issue. The Tool keeps crashing immediately after connecting to the crm or saving any setting from configuration menu

Application: XrmToolBox.exe Framework Version: v4.0.30319 Description: The process was terminated due to an unhandled exception. Exception Info: System.Exception at McTools.Xrm.Connection.ConnectionManager.LoadConnectionsList() at McTools.Xrm.Connection.ConnectionManager.fsw_Changed(System.Object, System.IO.FileSystemEventArgs) at System.IO.FileSystemWatcher.OnChanged(System.IO.FileSystemEventArgs) at System.IO.FileSystemWatcher.CompletionStatusChanged(UInt32, UInt32, System.Threading.NativeOverlapped*) at System.Threading._IOCompletionCallback.PerformIOCompletionCallback(UInt32, UInt32, System.Threading.NativeOverlapped*)

Faulting application name: XrmToolBox.exe, version: 1.2020.5.39, time stamp: 0x5ebe81e3 Faulting module name: KERNELBASE.dll, version: 10.0.17134.1425, time stamp: 0xb54b6e3b Exception code: 0xe0434352 Fault offset: 0x000000000003a308 Faulting process id: 0x4fb8 Faulting application start time: 0x01d63463d0b4eb3c Faulting application path: C:\Project Work\D365\XrmToolbox\XrmToolBox.exe Faulting module path: C:\WINDOWS\System32\KERNELBASE.dll Report Id: 34b81dfe-9c59-4e9c-8965-bbfff4b98e04 Faulting package full name: Faulting package-relative application ID:

XRMTool version; 1.2020.5.39

naveedmcp avatar May 27 '20 20:05 naveedmcp

I will try to handle exceptions in the faulty method to try to understand as I don't reproduce the issue so far

MscrmTools avatar May 28 '20 10:05 MscrmTools

I will try to handle exceptions in the faulty method to try to understand as I don't reproduce the issue so far

When this new release will be available?

naveedmcp avatar May 28 '20 14:05 naveedmcp

I should be able to handle this next week (or maybe tomorrow but nothing sure) and ship a pre release

MscrmTools avatar May 28 '20 16:05 MscrmTools

I should be able to handle this next week (or maybe tomorrow but nothing sure) and ship a pre release

Hi,

Any updates on the fix or new version?

naveedmcp avatar Jun 17 '20 16:06 naveedmcp

Not yet... I'm quite busy these days

MscrmTools avatar Jun 18 '20 06:06 MscrmTools

@naveedmcp Found 5 minutes to add a quick and dirty log around the faulty method. Should crash the same but a "connection_debug.log" file should be in XrmToolBox execution folder.

Can you test with these assemblies (replace them in XrmToolBox execution folder)?

McTools.Xrm.Connection.zip

MscrmTools avatar Jun 18 '20 16:06 MscrmTools

I'm having the same problems, with me it happens when I connect using clientid / secret. "Normal"connections seem fine.

scubaracer avatar Jul 10 '20 07:07 scubaracer

@MscrmTools After copying the files from McTools.Xrm.Connection.zip I could connect with clientid/secret without crashing.

scubaracer avatar Jul 14 '20 07:07 scubaracer

This is quite strange since these files only add more tracing but does not change the behavior...

MscrmTools avatar Jul 15 '20 07:07 MscrmTools

I know but before the copy, it crashed when I opened a plugin after connecting with client/secret. After no problems.

From: MscrmTools [email protected] Sent: woensdag 15 juli 2020 09:45 To: MscrmTools/XrmToolBox [email protected] Cc: scubaracer [email protected]; Comment [email protected] Subject: Re: [MscrmTools/XrmToolBox] Xrmtoolbox keep crashing (#929)

This is quite strange since these files only add more tracing but does not change the behavior...

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scubaracer avatar Jul 15 '20 07:07 scubaracer

Update, yesterday all worked fine the whole day. Now this morging the toolbox crashes directly. The error in the log: 16-07-20 07:53:23 LoadConnectionsList There is an error in XML document (0, 0).

scubaracer avatar Jul 16 '20 05:07 scubaracer

It seems one of your connection file got corrupted...

MscrmTools avatar Jul 16 '20 12:07 MscrmTools

No that’s not it. The connection file is ok, when I start. When I then click a client/secret connectionstring connection, the code executes CrmConnections.LoadFromFile (which it already did, otherwise I could not select the connection). Then for some reason it clears the file on the background and then reads it. Then the error occurs. I’m debugging it now

From: MscrmTools [email protected] Sent: donderdag 16 juli 2020 14:04 To: MscrmTools/XrmToolBox [email protected] Cc: scubaracer [email protected]; Comment [email protected] Subject: Re: [MscrmTools/XrmToolBox] Xrmtoolbox keep crashing (#929)

It seems one of your connection file got corrupted...

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scubaracer avatar Jul 16 '20 13:07 scubaracer

Ok, don’t judge the code, was just a try. It seems the file gets updated, so I tried this. First checking if the file was not empty and then wait for trying again.

   public static CrmConnections LoadFromFile(string filePath)
    {
        var crmConnections = new CrmConnections("Default");

        if (!Uri.IsWellFormedUriString(filePath, UriKind.Absolute) && !File.Exists(filePath))
        {
            return crmConnections;
        }

        using (var fStream = OpenStream(filePath))
        {
            if (fStream.Length > 0)
            {
                return (CrmConnections)XmlSerializerHelper.Deserialize(fStream, typeof(CrmConnections), typeof(ConnectionDetail));
            }

        }

        Thread.Sleep(1000);
        // try again
        using (var fStream = OpenStream(filePath))
        {
            return (CrmConnections)XmlSerializerHelper.Deserialize(fStream, typeof(CrmConnections), typeof(ConnectionDetail));
        }

    }

From: MscrmTools [email protected] Sent: donderdag 16 juli 2020 14:04 To: MscrmTools/XrmToolBox [email protected] Cc: scubaracer [email protected]; Comment [email protected] Subject: Re: [MscrmTools/XrmToolBox] Xrmtoolbox keep crashing (#929)

It seems one of your connection file got corrupted...

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scubaracer avatar Jul 16 '20 13:07 scubaracer

So, does this code fix the issue?

MscrmTools avatar Jul 16 '20 13:07 MscrmTools

Yes it seems like it. I wouldn't send it didn't help 😄

Verzonden vanaf mijn Samsung Galaxy-smartphone.

-------- Oorspronkelijk bericht -------- Van: MscrmTools [email protected] Datum: 16-07-2020 15:55 (GMT+01:00) Aan: MscrmTools/XrmToolBox [email protected] Cc: scubaracer [email protected], Comment [email protected] Onderwerp: Re: [MscrmTools/XrmToolBox] Xrmtoolbox keep crashing (#929)

So, does this code fix the issue?

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scubaracer avatar Jul 16 '20 13:07 scubaracer

What I'm interested in, is why the connection file is read and parsed so many times. On startup but also when you click the connection in the bottom of the form. Etc..

Verzonden vanaf mijn Samsung Galaxy-smartphone.

-------- Oorspronkelijk bericht -------- Van: MscrmTools [email protected] Datum: 16-07-2020 15:55 (GMT+01:00) Aan: MscrmTools/XrmToolBox [email protected] Cc: scubaracer [email protected], Comment [email protected] Onderwerp: Re: [MscrmTools/XrmToolBox] Xrmtoolbox keep crashing (#929)

So, does this code fix the issue?

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scubaracer avatar Jul 16 '20 13:07 scubaracer

This is certainly due to historical reason... As you can create a connection when you need to connect, then the file needs to be saved. But I'm ok the file shouldn't be saved so many times

MscrmTools avatar Jul 16 '20 14:07 MscrmTools

No problem, just what I noticed and it created a timing issue I think. I couldn't work without the toolbox 😄

Verzonden vanaf mijn Samsung Galaxy-smartphone.

-------- Oorspronkelijk bericht -------- Van: MscrmTools [email protected] Datum: 16-07-2020 16:17 (GMT+01:00) Aan: MscrmTools/XrmToolBox [email protected] Cc: scubaracer [email protected], Comment [email protected] Onderwerp: Re: [MscrmTools/XrmToolBox] Xrmtoolbox keep crashing (#929)

This is certainly due to historical reason... As you can create a connection when you need to connect, then the file needs to be saved. But I'm ok the file shouldn't be saved so many times

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scubaracer avatar Jul 16 '20 14:07 scubaracer

@MscrmTools could you build Mscrmtools with this code change for me? Then I can really try it, I can't build it myself as its password protected. What's stange that with the normal version I could work almost the whole day, then I started the toolbox again and then time after time it crashed.

scubaracer avatar Jul 21 '20 19:07 scubaracer

Hello, not sure if it helps: I get this issue on Windows Server 2012 R2. on Windows 10 - no issues Xrmtoolbox version 1.2020.10.41 Any advice will be highly appreciated

fainelia avatar Oct 15 '20 18:10 fainelia

Hello I was able to resolve this issue on my side by updating the proxy of XRMToolBox and opening the access to 52.240.159.111:443 from the company proxy. https://www.xrmtoolbox.com/documentation/for-users/xrmtoolbox-settings/

fainelia avatar Oct 20 '20 20:10 fainelia

I was getting this same error every time I started up, although I just needed to click Continue and everything would seem to be fine. I tried removing all settings/plugins/etc but that did nothing. However, I went into Proxy settings and selected the option to use Proxy settings from Internet Explorer and that fixed the error. One interesting thing is that after I made that change, the next time I logged in, I got messages on several of my plugins, as well as the main application itself that new versions were available. Looks like it was unable to check for updates at all.

jdpottle avatar Feb 10 '21 11:02 jdpottle

Good catch! so maybe I need to handle a bit better exception when searching for updates

MscrmTools avatar Feb 10 '21 12:02 MscrmTools