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Published 20 hours ago • verified publisher icon KyleKun

error when trying to store video

Open alexanderadam opened this issue 3 years ago • 4 comments
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Error saving video! Please try again. If the problem persists, contact the developer.

Error: PlatformException (video_processing_failed, video processing is failed. , null, null)

Error saving video! Please try again. If the problem persists, contact the developer. Error: PlatformException (video_processing_failed, video processing is failed. , null, null)

alexanderadam avatar Mar 20 '22 16:03 alexanderadam

Hi @alexanderadam, thanks for reporting this problem! What is the device model and android version?

KyleKun avatar Mar 20 '22 16:03 KyleKun

Samsung S20 FE Android 12 / One UI 4.0 Kernel 4.19.113

alexanderadam avatar Mar 20 '22 20:03 alexanderadam

When this happens I record another video and the second video usually works. So maybe it's worth doing a retry within the saving method?

alexanderadam avatar May 08 '22 18:05 alexanderadam

Have the same error Oppo A91 Android 11 Kernel 4.14.186

lubarog13 avatar Sep 18 '22 08:09 lubarog13

Video processing now uses ffmpeg instead of tapioca. Also, a new storage permission was added, so this should be fixed in next version. Please feel free to re-open if it still happens.

KyleKun avatar Dec 22 '22 16:12 KyleKun