chatGPT Integration with Salesforce

Initial Setup

1. Update custom label ChatGPTAPIKey with your openAI API key.
2. To use chat, add LWC ChatGPTBot on your lightning page.
3. To detect sentiment of customer for support ticket, add LWC chatGPTIntelligence on case record page. If you want to fetch any child record then update variable childRelationships in RecordFieldsFetcher class.

Youtube video on how to use it

Resources

1. postman chatGPT collection

Test Anonynous Code

String prompt = 'Till what date latest information your model has ?';
String outcome = ChatGPTService.generateResponse(prompt);
System.debug(outcome);

Known Limitations

1. Whole history of conversation not sent. Code can be modified to send whole history of conversation for better experience.