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General Failure after putting in phone number.

Open ghost opened this issue 4 years ago • 3 comments

SDA says General Failure from Steam when I input phone number.

ghost avatar Dec 27 '20 18:12 ghost

I also had that error but ended up fixing it. So, basically when you add your number don't click on "ok" but instead head over your email and confirm the email link that says "Adding a phone number to your Steam account". Afterwards, click on "ok" and it should work. Hopefully that helps. I kept clicking on "ok" and got that error but once I did that I mentioned it worked.

starkayc avatar Dec 27 '20 19:12 starkayc

I had the same issues. After some investigation, it turned out, that I had family view enabled on Steam. After disabling it, I was able to add the authenticator.

SoftCreatR avatar Jan 03 '21 08:01 SoftCreatR

For those who got this error while never having family view on try restarting SDA and wait like 30 seconds between the confirmation email and clicking ok in SDA.

jh34ghu43gu avatar Jun 26 '21 00:06 jh34ghu43gu