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Failure detecting GPU - NVML API location with DCH drivers

Open JeremyMain opened this issue 6 years ago • 9 comments

DCH drivers do not use the standard installation path for the NVML DLL. Fallback test for alternate locations.

Bug fixed being confirmed by reporting user.

JeremyMain avatar Jun 28 '19 17:06 JeremyMain

Fix complete and to be included in v1.07b

JeremyMain avatar Jul 21 '19 14:07 JeremyMain

fix backported from v1.07b and added to v1.07a1

JeremyMain avatar Feb 05 '20 15:02 JeremyMain

Still having GPUProfiler v1.07a1 fail to detect my RTX 2070, any information I can provide to help fix?

andyg336 avatar Aug 13 '20 09:08 andyg336

@andyg336 if you could share the first 25 lines from the output of the following command

C:\Program Files\NVIDIA Corporation\NVSMI>nvidia-smi.exe -q

Ex: ==============NVSMI LOG==============

Timestamp : Thu Aug 13 23:04:26 2020 Driver Version : 442.92 CUDA Version : 10.2

Attached GPUs : 1 GPU 00000000:02:00.0 Product Name : Quadro GP100 Product Brand : Quadro Display Mode : Enabled Display Active : Enabled Persistence Mode : N/A Accounting Mode : Disabled Accounting Mode Buffer Size : 4000 Driver Model Current : WDDM Pending : WDDM Serial Number : 0321617046176 GPU UUID : GPU-ba1918e6-6088-0dc5-609a-32ab00241593 Minor Number : N/A VBIOS Version : 86.00.3A.00.0A MultiGPU Board : No Board ID : 0x200 GPU Part Number : 900-5H400-0000-000 Inforom Version Image Version : H400.0500.01.04 OEM Object : 1.1 ECC Object : 4.1 Power Management Object : N/A

JeremyMain avatar Aug 13 '20 14:08 JeremyMain

re-opening this issue

JeremyMain avatar Aug 13 '20 14:08 JeremyMain

C:\Program Files\NVIDIA Corporation\NVSMI>nvidia-smi.exe -q Failed to initialize NVML: Unknown Error

Which doesn't bode well for me

andyg336 avatar Aug 13 '20 16:08 andyg336

Reinstalled drivers, several times. Issue intermittently fixed. But I'm fairly confident the issue is my end

andyg336 avatar Aug 16 '20 08:08 andyg336

It could be that you have a DCH driver that has been installed while the older non-DCH driver remains installed. The only workaround to avert this situation on my end would be to first attempt DCH driver detection and fall back to non-DCH driver detection if that fails. Uninstalling any of the older drivers should help rectify the situation. Thank you for reporting this issue.

JeremyMain avatar Aug 16 '20 12:08 JeremyMain

Appreciate the suggestion, I'll give it a go.

Thanks for a really nice tool as well 👍

andyg336 avatar Aug 17 '20 14:08 andyg336