[Bug] Cannot mount a HDD

[Gladosator]

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Describe the bug So the "Create Storage" option does not work and when I do it normally through linux none of the apps except the Files app see it however if I access my rpi4 with SSH and navigate to /mnt/ it is there.

To Reproduce Steps to reproduce the behavior:

1. Plug in a HDD
2. Click on 'The Storage monitor'
3. See it not working
4. Follow this tutorial on how to mount a drive : https://www.youtube.com/watch?v=KA-D60qhNm0
5. Install an app like Jellyfin
6. Add a library
7. Go to "/" then /mnt/
8. See it not appearing

Expected behavior The "Create Storage" button activating in the first place!

Screenshots IDK what screenshots to put here but I can provide you with some if you tell me regarding what.

Desktop (please complete the following information):

• OS: Windows 7
• Browser Microsoft Edge for Windows 7
• Version Windows 7 and Microsoft Edge is this "105.0.1343.33 (Official build) (64-bit) "

Additional context None

[LinkLeong]

1. Can you provide the model number of your equipment?
2. is the hdd disk confirmed to be recognized? I need a screenshot of ls /dev.

[Gladosator]

So as for th hard drive sorry no but I run Casa on a raspberry pi 4 Model B+ with 4GB of ram and here is the requested screen shot:

[lazee486]

I have 3x seagate barracuda disks, btrfs file system. only 1 disk is mounting, whether i choose format or just create also not sure how to set downloads to anywhere besides the 250g

[raller1028]

@lazee486 v0.4.3 fixed an issue where "when a disk has no partitions and is mounted directly, the storage will display disk information."When your disk has partitions, directly mounting /dev/sda will not display disk information in the storage. So if you want your disk information to be displayed, you may need to follow the mounting method mentioned above.

[LinkLeong]

I will close the question, if you still have questions please reopen the question