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Logfile growing rapidly to over 161 GB

Open krodak opened this issue 5 years ago • 3 comments

I have a constant issue with logfile for Gifox 2. It quite quickly can take up to 160 GB of storage space.

Would appreciate update with not that many print to local storage.

CleanShot 2020-10-07 at 11 58 36@2x

krodak avatar Oct 07 '20 10:10 krodak

Wow, insane! Thank you for reporting! It's supposed to get trimmed every now and then down to 1k lines. I just checked mine and it's only 120 KB with a little over 1k lines. To be honest, I'd be surprised to see it getting over a few hundred MB. 160 GB definitely indicates something is wrong.

Can I ask to send your diagnostics data using the in-app contact button, it should send the last 1000 lines, hopefully it will include some clues. If you still got the log or observe it getting beyond a few MB in size, can you try compressing it (or copying a large chunk into a separate file and also compressing it) and email it to [email protected] or use WeTransfer or something alike to send a link?

That would be of huge help. We'll try to make sure this gets fixed in the upcoming release once know what's causing this.

iby avatar Oct 07 '20 10:10 iby

Unfortunately I needed to delete this one as it causes my system to freeze during work. Will send a report next time it happens.

śr., 7 paź 2020 o 12:38 Ian Bytchek [email protected] napisał(a):

Wow, insane! Thank you for reporting! It's supposed to get trimmed every now and then down to 1k lines. I just checked mine and it's only 120 KB with a little over 1k lines. To be honest, I'd be surprised to see it getting over a few hundred MB. 160 GB definitely indicates something is wrong.

Can I ask to send your diagnostics data using the in-app contact button, it should send the last 1000 lines, hopefully it will include some clues. If you still got the log or observe it getting beyond a few MB in size, can you try compressing it (or copying a large chunk into a separate file and also compressing it) and email it to [email protected] or use WeTransfer https://wetransfer.com or something alike to send a link?

That would be of huge help. We'll try to make sure this gets fixed in the upcoming release once know what's causing this.

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krodak avatar Oct 07 '20 11:10 krodak

@krodak Polite ping. Was wondering if you had a chance to observe this again?

iby avatar Oct 14 '20 16:10 iby