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Published 20 hours ago • verified publisher icon GetStream

[🐛] Url preview not working sometimes

Open cleandevcode opened this issue 1 year ago • 3 comments

Hello, talents. I have an issue when customizing the link preview.

My work env: "stream-chat": "7.1.0", "stream-chat-react-native": "^5.5.0",

Link Preview does not work sometimes. What would be the reason and how can I fix that issue?

cleandevcode avatar Apr 11 '24 17:04 cleandevcode

Hey @cleandevcode, please give a brief description of what exactly you are trying to customize. What did you try, and what did not work? This would be easier to assist you better.

khushal87 avatar Apr 12 '24 07:04 khushal87

@khushal87 Thanks for your response. This was my text which includes url. https://mesh.mymesh.io/mesh/event/invite/1f658d1e-5e6f-45a3-a9a2-94fd69a43e75

Screen Shot 2024-04-12 at 11 35 45 AM

As you can see, it does not generate the enriched preview at first, but from 2nd time, it generates preview.

How can i fix the issue?

cleandevcode avatar Apr 12 '24 15:04 cleandevcode

Hey @cleandevcode, this seems to be an issue on our backend and not something we control on the RN SDK. I have asked our support and backend team to look into this. Thanks 😄

khushal87 avatar Apr 15 '24 06:04 khushal87

Hey @cleandevcode, since it's a backend request, I would suggest you reach out to the support team using https://getstream.io/contact/support/. They can look into it, and you can follow up there as well. The issue here would not do much of a value since it is not RN-specific. Please do not forget to mention this issue in your support request. Thanks, I will be closing this issue. 😄

khushal87 avatar May 07 '24 05:05 khushal87