RoboBackup icon indicating copy to clipboard operation
RoboBackup copied to clipboard

Unable Connect to Service

Open 0xMLNK opened this issue 5 years ago • 2 comments
trafficstars

Hi,

First thanks for great job, but I have some issue. I have created a new test task and that's what I get. image

Also, there are no logs. I'm using Windows 10 1090 Ent. Edition.

Kind Regards

0xMLNK avatar Dec 05 '19 15:12 0xMLNK

Whoa, I totally forgot I have this project on GitHub. :)

Looks like your RoboBackup service is not running for whatever reason. The installer normally sets up the service for automatic start and fires it up right after the installation, but if you have compiled from sources, then you need to set it up manually. (If this is the case, let me know, so I can guide you through it, if needed.)

If you've used the installer, check the RoboBackup service in Windows services, set it for automatic start, and try to start it. If it doesn't start, check event viewer (Windows Logs\Application) for clues. Some antimalwares might not like the tool and may kill the whole process tree including the service as it spawns processes as SYSTEM user.

As for no logs - This is expected. Only the robocopy output is logged by default, so if the GUI can't even contact the service to let it know about the config update, there can't be any logs from the robocopy runs. There is also possibility for some debug logging, but that requires modification of the service and adding /log command line parameter.

Disassembler0 avatar Dec 05 '19 18:12 Disassembler0

:D Ok, thanks for support i gonna test it on system without AV. and gonna report u back.

0xMLNK avatar Dec 09 '19 11:12 0xMLNK