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Eufy G40 is unavailable

Open SplinterHead opened this issue 1 year ago • 7 comments
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I have two Eufy RoboVac devices (30C and G40), but the G40 is unavailable when added. The battery level is not read, and the controls do nothing.

I've double checked the IP address is correct, and I have searched the logs for eufy and g40 Screenshot 2024-04-02 at 13 56 36 Screenshot 2024-04-02 at 13 57 40

Only log I can find regarding eufy:

This error originated from a custom integration.

Logger: custom_components.robovac.vacuum
Source: custom_components/robovac/vacuum.py:319
integration: Eufy Robovac (documentation, issues)
First occurred: 30 March 2024 at 04:59:08 (16 occurrences)
Last logged: 00:50:11

Update errored. Current update failure count: 2. Reason: Timed out waiting for response to sequence number 2183005786
Update errored. Current update failure count: 1. Reason: Timed out waiting for response to sequence number 2183185788
Update errored. Current update failure count: 2. Reason: Timed out waiting for response to sequence number 2183245789
Update errored. Current update failure count: 1. Reason: Timed out waiting for response to sequence number 2183605796
Update errored. Current update failure count: 1. Reason: Timed out waiting for response to sequence number 2184325830

I saw the previously closed issue with the G40+ (#14) , but it looks like the model number for the G40 is already in the code

SplinterHead avatar Apr 02 '24 13:04 SplinterHead

have the same issue with g40 hybrid+

tyriis avatar Apr 04 '24 20:04 tyriis

Have the same issue with a 30c

Update errored. Current update failure count: 1. Reason: Timed out waiting for response to sequence number 67335295

RefineryX avatar Apr 05 '24 18:04 RefineryX

Same with de LR20.

image

drhoyos avatar Apr 12 '24 15:04 drhoyos

I have same issue with g30 hybrid

scott40k avatar May 19 '24 07:05 scott40k

Same issue here win the LR20

LarveyOfficial avatar Jun 05 '24 13:06 LarveyOfficial

I have a similar issue and I think the error is


This error originated from a custom integration.

Logger: custom_components.robovac.tuyalocalapi.eb2620561a0677a13bhtyv
Source: custom_components/robovac/tuyalocalapi.py:589
integration: Eufy Robovac (documentation, issues)
First occurred: August 21, 2024 at 5:25:24 PM (3126 occurrences)
Last logged: 3:40:26 PM

'utf-8' codec can't decode byte 0x97 in position 1: invalid start byte
'utf-8' codec can't decode byte 0xee in position 9: invalid continuation byte
'utf-8' codec can't decode byte 0xef in position 9: invalid continuation byte
'utf-8' codec can't decode bytes in position 9-10: invalid continuation byte
'utf-8' codec can't decode byte 0xf0 in position 9: invalid continuation byte

rustymyers avatar Aug 23 '24 19:08 rustymyers

Could it be encoding should be latin-1? https://stackoverflow.com/questions/5552555/unicodedecodeerror-invalid-continuation-byte

rustymyers avatar Aug 23 '24 23:08 rustymyers