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Clarify CHC usage / pricing

Open aashishkohli opened this issue 1 year ago • 1 comments

Evaluate places in our docs to clarify CHC (clickhouse cloud credits) usage in our docs and potentially in the MP listings on AWS, GCP, Azure. It looks like some customers are getting confused that paying for CH cloud is more expensive through the marketplace.

context: https://clickhouse-inc.slack.com/archives/C04TML9DVE3/p1724855790944129

Some sections to potentially add this clarification to:

  • https://clickhouse.com/docs/en/manage/billing
  • https://clickhouse.com/docs/en/cloud/marketplace
  • MP listings on all 3 clouds

cc: @justindeguzman , @minodudd , @hans-bakker-clickhouse

aashishkohli avatar Aug 28 '24 16:08 aashishkohli

As a quick fix, can we add a link to the pricing calculator in the pricing section?

hans-bakker-clickhouse avatar Aug 29 '24 09:08 hans-bakker-clickhouse

@aashishkohli please indicate the text you want and the pages. I will PR.

gingerwizard avatar Dec 09 '24 15:12 gingerwizard

I think we should add this question and response to the FAQs section on both the MP and Billing pages linked in the issue description.

@minodudd - WDYT?

Is there a difference in ClickHouse Cloud pricing whether paying through the cloud provider marketplace or directly to ClickHouse? There is no difference in pricing between marketplace billing and signing up directly with ClickHouse. In either case your usage of ClickHouse Cloud is tracked in terms of ClickHouse Cloud Credits (CHCs), which are metered in the same way and billed accordingly.

aashishkohli avatar Dec 10 '24 18:12 aashishkohli

@aashishkohli LGTM!

minodudd avatar Dec 10 '24 19:12 minodudd

I'll Pr tmr

gingerwizard avatar Dec 10 '24 20:12 gingerwizard

https://github.com/ClickHouse/clickhouse-docs/pull/2886

gingerwizard avatar Dec 11 '24 13:12 gingerwizard