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Handoff.ServiceNow raise error ServiceNowHandoff->No ServiceNow authentication token available.

Open PrajwalNaik07 opened this issue 3 years ago • 1 comments

Hi, I was trying to use the service-now instance for Agent-handoff as provided in the following documentation:- https://github.com/BotBuilderCommunity/botbuilder-community-dotnet/tree/develop/libraries/Bot.Builder.Community.Components.Handoff.ServiceNow

But when I am trying to chat with the bot it says "No ServiceNow authentication token available for this user".

Could you help me regarding the issue?

PrajwalNaik07 avatar May 30 '22 05:05 PrajwalNaik07

I am using the composer package available in package manager for service now for the feature

PrajwalNaik07 avatar Jul 22 '22 05:07 PrajwalNaik07