blinkid-android icon indicating copy to clipboard operation
blinkid-android copied to clipboard

Getting nulls when trying to scan Document with BlinkID-aMinimalSample

Open radimmotycka opened this issue 4 years ago • 2 comments

Pls guys would you advise? I am scanning my Passport with BlinkID-aMinimalSample getting to onScanSuccess but all images are null :( Would you pls advise?

Pls see attachement.

Screen Shot 2021-03-25 at 5 54 15 PM

radimmotycka avatar Mar 25 '21 16:03 radimmotycka

Hello @radimmotycka,

After initializing the recognizer, have you set the setReturnFullDocumentImage and setReturnFaceImage to true? If not, here's how to do it:

recognizer = new BlinkIdCombinedRecognizer();
recognizer.setReturnFullDocumentImage(true);
recognizer.setReturnFaceImage(true);

Please try it out and let us know if it helped!

Regards, Anja

anjapenic avatar Mar 26 '21 12:03 anjapenic

Hello @radimmotycka,

Just wanted to make a quick follow-up here.

Have you tried the solution we've provided? Did you find it solved the issue you were experiencing?

Best regards, Anja

anjapenic avatar Jun 08 '21 08:06 anjapenic