BatchExplorer icon indicating copy to clipboard operation
BatchExplorer copied to clipboard

Batch Explorer is showing that the task is working but its not

Open Gaploid opened this issue 6 years ago • 9 comments

Describe the bug The status for task sometimes shows that it working but it's not. Here is the example image The task already cleaned from the node but it still shows status - running.

Gaploid avatar Apr 18 '19 19:04 Gaploid

hhm intresting, you mean the task should be in completed state or is deleted and should not show?

Does nothing happens when manually clicking refresh? Is there also any errors in the logs? ctrl+shift+i or could you send the app.log Profile > View logs

timotheeguerin avatar Apr 18 '19 20:04 timotheeguerin

Hmm, it seems that's an Azure Batch bug cause on Azure portal the situation is the same. image Only 10 of these task in real "running" state. Others were completed and cleaned from the nodes.

Gaploid avatar Apr 18 '19 20:04 Gaploid

I see, if its an issue with the service I would recommend opening a support request.

timotheeguerin avatar Apr 18 '19 20:04 timotheeguerin

It wouldn't be a timing issue? when you refresh the page does the same task(That should be completed) still show as running or they are completed?

timotheeguerin avatar Apr 18 '19 20:04 timotheeguerin

Nope, as you can see they sit in these states indefinitely (3 -5 - 9999999999 hours).

I cant create support ticket because image I don't think that I need to pay $29 to send a bug report and be a tester on behalf of the product team.

Gaploid avatar Apr 18 '19 20:04 Gaploid

How long do you expect your task to run? We believe this is related to the nodes getting preempted

timotheeguerin avatar Apr 18 '19 21:04 timotheeguerin

From 1 hour till 5 hours. If Vm was preempted then the task should go back to the queue automatically, or am I wrong?

Gaploid avatar May 01 '19 08:05 Gaploid

This is an issue where the state will apparently stay in running when the node gets preempted but it will still go back in the queue and run as expected on another node later. @alfpark can confirm.

timotheeguerin avatar May 01 '19 15:05 timotheeguerin

Correct, the task state will remain in running state if the VM is preempted. We realize this is not an optimal user experience, and we are working on improvements in this area.

alfpark avatar May 01 '19 15:05 alfpark