unable to deploy openai

[Haroon921]

Please provide us with the following information:

This issue is for a: (mark with an x)

- [ ] bug report -> please search issues before submitting
- [ ] feature request
- [ ] documentation issue or request
- [ ] regression (a behavior that used to work and stopped in a new release)

Minimal steps to reproduce

I used the terminal to deploy it and I am getting an error for openai. Please see the screenshot below

Any log messages given by the failure

{"code":"InvalidTemplateDeployment","message":"The template deployment 'openai' is not valid according to the validation procedure. The tracking id is '3cbbe259-cdeb-44c2-bb04-4c586e18f20b'. See inner errors for details.","details":[{"code":"ApiSetDisabledForCreation","message":"It's not allowed to create new accounts with type 'OpenAI'."}]}

Expected/desired behavior

OS and Version?

Windows 7, 8 or 10. Linux (which distribution). macOS (Yosemite? El Capitan? Sierra?) Windows 11

azd version?

run azd version and copy paste here. azd version 1.0.1

Versions

Mention any other details that might be useful

---

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[jagdish-kumawat]

Even I am getting same error. It used to get deployed 10 days back, now it is not working. ERROR: deployment failed: failing invoking action 'provision', error deploying infrastructure: deploying to subscription:

Deployment Error Details: InvalidTemplateDeployment: The template deployment 'openai' is not valid according to the validation procedure. The tracking id is '41c93811-***'. See inner errors for details. ApiSetDisabledForCreation: It's not allowed to create new accounts with type 'OpenAI'.

[ArunEPRO]

This could be because of not having access to Open AI in the subscription.

Please request access via https://customervoice.microsoft.com/Pages/ResponsePage.aspx?id=v4j5cvGGr0GRqy180BHbR7en2Ais5pxKtso_Pz4b1_xUOFA5Qk1UWDRBMjg0WFhPMkIzTzhKQ1dWNyQlQCN0PWcu

If you have access and still facing this, then am not sure - I have not faced such issue.

[jagdish-kumawat]

I have access in the subscription. I am able to create manually. Even this solution was running 10 days back, now it has stopped working.

[EnduroRacer18]

I am also seeing this issue. First time trying so not sure if it was working at one time in our environment. I have a ticket in the MS for it.

[dishujindal]

I am also seeing same issue. It worked for me in the past

[jagdish-kumawat]

I was able to deploy this by changing the region to East US. It seems, South Central US is removed for Azure Open AI. Found out by manually creating it. Earlier, South Central US was there.

[robvet]

jagish... Thanks a Mil for the suggestion of moving off South Central!

[TroyHostetter]

@pamelafox I am getting this on East US as well. Should we continue to retry with this region until it succeeds?

[pamelafox]

I was able to successfully provision in East US, so if you are seeing an issue, that may be a permissions error in your account. Is your account enabled for OpenAI? Can you make a deployment in the OpenAI studio for EastUS?

[github-actions[bot]]

This issue is stale because it has been open 60 days with no activity. Remove stale label or comment or this issue will be closed.