Newsletter Settings - Full Text vs Excerpt setting for new post emails overridden by Settings > Writing > Feed Settings

[janmckell]

trafficstars

Quick summary

Update - this is reproducible when Settings > Writing > Feed Settings is set to "Limit feed to excerpt only". -cuemarie

When the 'Full Text' option is activated and the changes saved, this does not save. It says that it was saved correctly but when the page is refreshed, the saved change reverts.

Though I could not replicate this on my test sites, it was definitely happening on this users site: 7109261-zd-a8c

Screenshots: [REDACTED]

https://github.com/Automattic/wp-calypso/assets/27249804/ae513e62-bcd4-4bfe-9f1a-2071c50acefb

Steps to reproduce

Updated steps to reproduce

1. Open Settings > Writing https://wordpress.com/settings/writing/
2. Under Feed Settings, enable Limit feed to excerpt only and Save
3. Open Settings > Newsletter https://wordpress.com/settings/newsletter/
4. Set For each new post email, include to Full text and Save
5. Refresh the Settings > Newsletter page - observe the selection switch back to Excerpt
6. Return to Settings > Writing https://wordpress.com/settings/writing/ and disable Limit feed to excerpt only
7. Return to Settings > Newsletter
   • observe that now you can save Full text or Excerpt (you may see that Full text is now selected)

A clear and concise description of what you expected to happen.

Expected that the saved change remains as is.

What actually happened

The saved change reverts, and never saves.

Impact

One

Available workarounds?

No and the platform is unusable

Platform (Simple and/or Atomic)

No response

Logs or notes

No response

[github-actions[bot]]

Support References

This comment is automatically generated. Please do not edit it.

• [ ] 7109261-zen
• [ ] 7669629-zen
• [ ] 7985093-zen
• [ ] 8229923-zen

[jeherve]

Moving this to the Calypso repo, where those settings live.

[simison]

@janmckell Was this a Jetpack site? (I can't see Zendesk)

[cuemarie]

@simison here are some more details:

• Site ID: 224137115
• Simple WordPress.com site on the Personal Plan

But I've actually seen this before! I thought I'd reported it, but I guess not. The issue is replicable in this setup:

1. Open Settings > Writing
2. Under Feed Settings, enable Limit feed to excerpt only and Save settings
3. Open Settings > Newsletter
4. Set For each new post email, include to Full text and Save settings
5. Refresh the Newsletter Settings page
   • observe the selection switch back to Excerpt

https://github.com/Automattic/wp-calypso/assets/27249804/ae513e62-bcd4-4bfe-9f1a-2071c50acefb

[cuemarie]

📌 REPRODUCTION RESULTS

• Tested on Simple – Replicated
• Tested on Atomic – Replicated

📌 FINDINGS/SCREENSHOTS/VIDEO Replicated following the steps here on both Simple and Atomic.

📌 ACTIONS

• Updated Title & Steps to reproduce
• Triaged

[cuemarie]

📌 Message to Author

• @janmckell Always make sure to exclude any user-specific information in your screenshots or details.
• For next time, I have edited the report above to use remove the user-specific information, and deleted the previous revisions from history.

[janmckell]

Was this a Jetpack site? (I can't see Zendesk)

@simison It is a site on a Personal plan.

Always make sure to exclude any user-specific information in your screenshots or details. For next time, I have edited the report above to use remove the user-specific information, and deleted the previous revisions from history.

@cuemarie Thank you so much, and noted, I understand, will do.

[jorpdesigns]

Reported in 7669629-zen

Suggested disabling "Limit feed to excerpt only" toggle on Writing Settings.

[Mfarroq1]

7985093-zen

[chekle]

8229923-zd-a8c +1

[lezama]

These settings got decoupled after: D163324