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Published 20 hours ago • verified publisher icon Automattic

Action bar: Change the text to "Unfollow" when a user follows a site/blog

Open filipanoscampos opened this issue 3 years ago • 4 comments

What

When we follow a WordPress.com website/blog, by using the action bar, the text changes from "Follow" to "Following". A user recently shared this was very confusing to them, and suggested we changed it to "Unfollow" instead, to make this clearer.

For clarification, here is what the user was referring to: followbutton

More context, here: pd4QKa-Ed-p2

Why

The text "Follow" and "Following" are very similar visually. It also makes sense due to context. There is some great work being done to improve the action bar, this looks like the right time to act on this, given that it looks like the text will be as it is now: Action bar

How

By simply changing the text after a user follows a WordPress.com to show "Unfollow" instead of "Following" we would make it clearer to users that:

  1. The button changed, and so did the action that clicking it causes
  2. They can unfollow a followed blog at any time from there

filipanoscampos avatar Nov 21 '22 11:11 filipanoscampos

📌 ACTIONS

  • Feature request kept

cuemarie avatar Nov 23 '22 01:11 cuemarie

7192652-zd-a8c - I had a user in chat who shared feedback: "The route to unsubscribe from another WordPress.com site takes way too much time and it is easier to just not subscribe."

Similar to this feature request, user would like to see the option to unsubscribe through the action bar when accessing that website they subscribed to, and not have to go through the steps. The current steps to unsubscribe are the following:

  1. Click on Reader in the WordPress.com toolbar.
  2. Select the Sites tab.
  3. Click Manage.
  4. Click the three dots next to the title of a specific blog you follow and choose Unsubscribe.

jromales avatar Oct 30 '23 17:10 jromales

Support References

This comment is automatically generated. Please do not edit it.

  • [ ] 7192652-zen

github-actions[bot] avatar Oct 30 '23 17:10 github-actions[bot]

Moved to Loop team board.

davemart-in avatar Oct 18 '24 18:10 davemart-in

I went to pick this issue up but it appears to have been addressed already as of this old commit (D132764-code) that migrated Follow/Following to Subscribe/Subscribed.

To me personally, it makes sense for a toggle button to indicate the state as it currently does. The action of toggling the subscription status also seems captured via the icon change seen below:

Unsubscribed Subscribed
Image Image

Given the current state of the subscribe button in the action bar, do we still wish to change this to Subscribe/Unsubscribe?

On this issue at least there doesn't appear to have been a lot of reports of this current state causing confusion. As it stands now, it also addresses the one report above. My vote would be to close this issue but I don't hold that opinion strongly.

cc/ @ramonjd do you have any thoughts given your recent work on the actionbar?

aaronrobertshaw avatar Jan 10 '25 03:01 aaronrobertshaw

Thanks @aaronrobertshaw

My vote would be to close this issue but I don't hold that opinion strongly.

Yeah it seems to me to be low priority. Also from 2022, so I think it'd be okay to close. Folks can always reopen.

It'd have been good first issue though! Even so, this one reads like an actual bug, and seems straightforward, so might have higher priority: https://github.com/Automattic/wp-calypso/issues/86454

ramonjd avatar Jan 10 '25 07:01 ramonjd

Yep, I'll close this. My thinking was that either way it should be quick to clean up.

aaronrobertshaw avatar Jan 10 '25 07:01 aaronrobertshaw