Automattic
Jetpack: VaultPress Upgrade Nudge Showing via JITM when Site Already has Backup
Impacted plugin
Jetpack
Quick summary
Jetpack sometimes shows an upgrade nudge for a feature that is already included in bundled plan
Steps to reproduce
I'm unsure of the JITM logic, but with a bundle plan, browsing around the Jetpack dashboard should trigger the JITM
A clear and concise description of what you expected to happen.
I would expect that any JITM shown would not reference a duplicate service
What actually happened
I tested this on a site with Jetpack Premium:
Impact
Most (> 50%)
Available workarounds?
No but the platform is still usable
Platform (Simple and/or Atomic)
No response
Logs or notes
No response
Could you clarify what type of plan is currently active on your site, and what your site URL (or even better, site ID) is?
I'm unsure of the JITM logic
It is defined here:
fbhepr%2Skers%2Sjcpbz%2Sjc%2Qpbagrag%2Snqzva%2Qcyhtvaf%2Sjcpbz%2Qovyyvat%2Spynff.jcpbz%2Qfgber.cuc%3Se%3Q9rr45p57%231107-og
Thank you! That would explain things, it would seem legacy plans are not well handled in our logic.
@Automattic/jetpack-martech Is that something you would be interested in taking on? Maybe get_jetpack_backup_products should be updated to include all types of plans, including personal, premium, and professional, like we do here for example?
fbhepr%2Skers%2Sjcpbz%2Sjc%2Qpbagrag%2Snqzva%2Qcyhtvaf%2Sjcpbz%2Qovyyvat%2Spynff.jcpbz%2Qfgber.cuc%3Se%3Q9rr45p57%231830-og
@Automattic/jetpack-martech Is that something you would be interested in taking on?
I'll add this to maintenance, thank you for the ping!
Maybe get_jetpack_backup_products should be updated to include all types of plans, including personal, premium, and professional, like we do here for example?
I'd be hesitant to do that not knowing all of where that is used, perhaps in the JITM itself we can just get the backup products from that function and merge them with get_jetpack_premium_plans and get_jetpack_personal_plans, etc.
I'd be hesitant to do that not knowing all of where that is used, perhaps in the JITM itself we can just get the backup products from that function and merge them with get_jetpack_premium_plans and get_jetpack_personal_plans, etc.
I changed my mind on this, they are Backup products so I don't see how that would have any negative effects. Working on this now
Fix has been shipped, this JITM should no longer show in the case of a user having a plan with backups