My Jetpack: better outline Backup errors in the VaultPress backup card

[jeherve]

Impacted plugin

Jetpack, Backup, None / Other

Quick summary

The VaultPress backup card in My Jetpack does not show any warnings or clear Call to Action when the backup feature is not available on a site with a backup plan.

Steps to reproduce

1. Install the Jetpack plugin on your site, as well as another standalone plugin such as Boost.
2. Connect the site to WordPress.com and purchase a Security plan.
3. Disable the Jetpack plugin.

A clear and concise description of what you expected to happen.

I would expect the My Jetpack card for backups to show me a warning; I bought a backup feature but cannot use it because I disabled the plugin providing the features for backups to work.

What actually happened

I see information about my backups, and a secondary button saying "Activate", but no red warning of any kind. Maybe the problem should be made more prominent?

Impact

Some (< 50%)

Available workarounds?

Yes, easy to implement

Platform (Simple and/or Atomic)

Self-hosted

Logs or notes

Related discussion: p1707692575049899-slack-C0299DMPG

[jwebbdev]

@jboland88 / @eeeeevon13 - I see we have this in three boards. I'm going to remove it from the Backup board for now, but if a design is determined and Backup needs to implement it or support MarTech, feel free to re-introduce it or reach out to me.

[jboland88]

I am moving this to a subtask in the larger My Jetpack roadmap. Going to remove it from the MarTech maintenance board for now

[github-actions[bot]]

This issue has been marked as stale. This happened because:

• It has been inactive for the past 6 months.
• It hasn’t been labeled `[Pri] BLOCKER`, `[Pri] High`, `[Type] Feature Request`, `[Type] Enhancement`, `[Type] Janitorial`, `Good For Community`, `[Type] Good First Bug`, etc.

No further action is needed. But it's worth checking if this ticket has clear reproduction steps and it is still reproducible. Feel free to close this issue if you think it's not valid anymore — if you do, please add a brief explanation.

[elliottprogrammer]

I am currently working on task: Add messaging for missing plugins that are needed for purchased products to work, which is related to this issue and will resolve this issue. 🙂

I'll continue to update this issue as I progress on the above mentioned task. 👍

[elliottprogrammer]

This was fixed in: https://github.com/Automattic/jetpack/pull/41013