Black Screen on International Video Calls

[b21627816]

I'm trying to make a video call abroad on my project but even though call has successfully created and both sides have connected there is no video or audio on both sides. My project is a test project (I only have the app id). Do I need to have certificate and token or is there any other solutions?

Agora version: 3.1.3

[LichKing-2234]

make sure the rendered widget create after RtcEngine.create

[b21627816]

make sure the rendered widget create after RtcEngine.create

I can make a call without any problems when both sides are in the same county. But when I try making it abroad I get black screen

[LichKing-2234]

you can provide the SDK log file, then I can check the connection on our server.

[gathodeharrkirat]

how do we get sdk logs from flutter app

[LichKing-2234]

@gathodeharrkirat you can refer to setLogFile

[MasoomRaza752]

please give solution when publish my live stream to youtube or twitch it connected successfully but show black screen on both youtube and twitch