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Published 20 hours ago • verified publisher icon 2factorauth

Support contact form URL

Open phallobst opened this issue 3 years ago • 4 comments

Closes #6415

phallobst avatar Jan 17 '22 20:01 phallobst

I don't see why we couldn't support both. Who's to say which is better if both are offered by a website.

phallobst avatar Jan 26 '22 14:01 phallobst

Since the contacting customer support through a form or sending an email to the support email address will most likely produce the same result (an email from customer support) I'd argue offering two options for the same result makes it redundant.

Carlgo11 avatar Jan 26 '22 14:01 Carlgo11

Any updates on this one?

fletcherdodd avatar Jun 09 '22 13:06 fletcherdodd

If the contact form (and the specific issue) allows for a one-way communication and/or the user does not want to disclose their email address, that form might actually be beneficial.

phallobst avatar Aug 07 '22 12:08 phallobst